FAQs

WHERE ARE YOUR PRODUCTS MADE?

All our products are handmade by US in New Zealand and are truly unique 'one off' pieces for your home. The process is a multi-step process that takes up to 4 weeks to complete. 

DO YOUR BASINS HAVE A WARRANTY? 

All basins have a 24-month warranty against structural failures and defects in materials and workmanship. To view the full warranty click here.

HOW DO I CLEAN MY GFRC PRODUCT?

We recommend you adopt a clean as you go policy when it comes to caring for your GFRC product. Soapy clean water is suggested. No citrus based cleaners.

HOW OUR GFRC PRODUCTS ARE SEALED

Like stone products concrete is extremely porous. All of our GFRC products are sealed with a highly scratch and stain resistant, environmentally friendly 'food safe' sealant. This along with the clean as you go policy will keep your GFRC product in good condition. Remember if its wet, wipe it up to avoid potential marking.

For basins: the concrete may darken if water sits for a while as the sealer is breathable. It will naturally dry out and doesn’t cause any damage to the concrete.

WHAT TO EXCEPT FROM YOUR GFRC PRODUCT

Our GFRC concrete mixture allows for variations in texture and colour and we believe this is what gives concrete its unique appeal. It may also have small air-bubble holes (also known as pitting) in the concrete, but this does not effect its performance. Any larger holes will be filled.